Sutherland is conducting Off-Campus hiring for freshers in a Customer Service role. Check eligibility and apply now through Freshersgrow!
Sutherland Freshers Hiring 2025 – Customer Support Associate
| Company Name | Sutherland Global Services |
| Website | www.sutherlandglobal.com |
| Job role | Customer Support Associate |
| Job type | Full Time |
| Experience | Freshers to 3 Year’s |
| Qualification | Any Graduate / Any Postgraduate |
| Batch | Not Mentioned |
| Work Location | Chennai, India |
| Package | INR ₹3 – 4 LPA (Based on Experience) |
Job Description :
Urgent Openings at Sutherland – Apply Now!
Job Role: Customer Support Associate – Voice / Blended
Join Sutherland Global Services as a Customer Support Associate in an international voice process focused on sales and retention. If you have excellent communication skills and experience in customer engagement, sales, or upselling, this is your opportunity to grow in a leading BPO!
Key Responsibilities :
- Handle real-time voice calls and chats with customers
- Address technical queries efficiently
- Engage in upselling, cross-selling, and customer retention
- Ensure high levels of customer satisfaction and service quality
Eligibility Criteria :
- Education: Any graduate or postgraduate
- Experience: 6 months to 3 years in international voice process
- Must have prior experience in sales, upselling, cross-selling, or retention
- Strong verbal communication skills in English
- Immediate joiners preferred
Shift & Schedule :
- 5-day work week
- Rotational shifts (mostly night shifts)
- Two-way cab provided (within 25 km radius)
Selection Process :
- HR Interview
- SD Panel Interview
- Voice Assessment
Why Join Sutherland?
- Competitive salary: ₹3 – 4 LPA
- Growth-oriented environment
- Professional training and development
- Reputed global BPO company
- Office-based with cab support
How to Apply?
- Start by carefully reading the entire job listing. Make sure you understand the role, requirements, and any special instructions.
- Look for the Apply button or link on the job page. It usually takes you to the company’s official application portal.
- Fill out the application form with your personal details, qualifications, and experience as requested.
- Follow all instructions closely—some jobs may ask for specific documents or formats, so don’t skip the details.
- Before hitting submit, double-check everything. Make sure your contact info is up-to-date and there are no typos.
- Highlight your most relevant experience and skills so your application aligns well with the job.
- Avoid submitting incomplete or incorrect information—it can hurt your chances of getting noticed.
About Sutherland?
Overview
We make digital 𝐡𝐮𝐦𝐚𝐧™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences! Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation. We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland.
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