Are you a tech enthusiast eager to start your career in AI and IT support? Cognizant is looking for a Programmer Analyst to join their dynamic team in Hyderabad. This hybrid role offers the flexibility of remote and on-site work, making it a great opportunity for freshers and early-career professionals.
| Company Name | Cognizant |
| Website | www.cognizant.com |
| Job role | Programmer Analyst |
| Job type | Full-Time |
| Experience | 0 – 1 Years Experience |
| Qualification | Bachelor’s degree |
| Batch | Not Mentioned |
| Work Location | Hyderabad (Hybrid) |
| Package | INR 4.4 LPA – 4.7 LPA (Expected) |
Job Description :
Your First Step in Tech: Programmer Analyst with Cognizant!
Programmer Analyst
Location: Hyderabad, Telangana, India
Type: Full-Time, Hybrid
Company: Cognizant
Workplace: Hybrid (Remote + On-Site)
About the Job :
Cognizant is looking for a passionate and driven Programmer Analyst to join our team in Hyderabad. If you’re a tech enthusiast with a knack for AI-powered solutions and an interest in the Airlines industry, this could be your perfect start! This is an entry-level role ideal for candidates with 0-1 years of experience, offering a mix of remote and on-site work during day shifts. You’ll get hands-on experience with cutting-edge AI chatbot systems and Service Desk operations while growing your career in a dynamic, hybrid environment.
Roles & Responsibilities :
- Build and maintain AI-enabled chatbots to elevate customer service experiences for our clients.
- Offer technical support and troubleshoot issues within our Service Desk operations.
- Team up with diverse groups to integrate AI solutions seamlessly into the Airlines domain.
- Keep an eye on system performance and suggest upgrades to make things run smoother.
- Perform regular audits to ensure everything meets industry standards and regulations.
- Help design and roll out new chatbot features that delight users.
- Document processes, configurations, and procedures so nothing gets lost in the shuffle.
- Join training sessions to stay ahead of the curve on AI tech and Service Desk best practices.
- Support the rollout of AI tools across different platforms.
- Dig into user feedback and data to fine-tune chatbot performance.
- Resolve technical hiccups quickly to keep end-users happy.
- Prioritize data security and privacy in everything you do.
- Play a key role in boosting system reliability and customer satisfaction.
Who can apply? / qualification :
- A solid grasp of AI chatbot technologies and how they transform customer service.
- Some experience (even basic) with Service Desk operations or technical support.
- Familiarity with the Airlines industry—its challenges, needs, and quirks.
- Sharp troubleshooting skills and a problem-solving mindset.
- Great communication and teamwork abilities to collaborate effectively.
- A hunger to learn and adapt to new tools and trends in tech.
- A degree in Computer Science, Information Technology, or a related field.
Why join us?
At Cognizant, you’ll work on innovative projects that blend AI with real-world impact, all while gaining exposure to the fast-paced Airlines sector. This hybrid role offers flexibility, growth opportunities, and a chance to kickstart your career with a global leader in tech solutions.
Ready to apply?
If you’re excited to dive into the world of AI chatbots and Service Desk support, we’d love to hear from you! Apply today and let’s build something amazing together.
Trainee – Junior Data Analyst | Cognizant (Greater Kolkata Area) | Apply Now!
| Company Name | Cognizant |
| Website | www.cognizant.com |
| Job role | Trainee – Junior Data Analyst |
| Job type | Full-Time / Hybrid |
| Experience | 0 – 3 Years Experience |
| Qualification | Bachelor’s degree |
| Batch | Not Mentioned |
| Work Location | Greater Kolkata Area (Hybrid) |
| Package | As per company standard |
Job Description :
Cognizant Off campus Hiring 2025 – Trainee – Junior Data Analyst | Apply Now!
Role Overview :
Location: Greater Kolkata Area, India
Type: Full-Time, Hybrid
Company: Cognizant
Workplace: Hybrid (Remote + On-Site)
Shift: Rotational Shifts
About the Job :
We’re on the hunt for a Process Executive to join our CDM/PV team in Hyderabad! If you’ve got 0-3 years of experience, a knack for MS Excel, and a passion for solving customer challenges in the Life Sciences space, this is your chance to shine. This hybrid role blends remote flexibility with on-site collaboration, working rotational shifts to keep things moving smoothly. You’ll play a key role in delivering top-notch customer service and making a real impact.
Roles & Responsibilities :
- Crunch customer data in MS Excel like a pro, ensuring everything’s accurate and complete.
- Tackle customer complaints and questions with empathy, resolving them quickly and professionally.
- Team up with colleagues to streamline Customer Management processes and boost service quality.
- Dig into feedback to spot trends and suggest smart improvements.
- Keep detailed, spot-on records of customer interactions—data integrity is the name of the game!
- Whip up regular reports on service metrics to keep the team in the loop.
- Help craft and roll out customer service policies that make life easier for everyone.
- Guide new team members as they get the hang of complaint handling and customer care.
- Use your Life Sciences know-how to meet customers’ unique needs.
- Stay on top of industry rules and company standards in every interaction.
- Jump into projects that make our service even better and keep customers smiling.
- Communicate clearly with customers and teammates to solve problems fast.
- Flex between remote and on-site work, adapting to rotational shifts like a champ.
Skills / Qualification certification:
- Rock-solid MS Excel skills—think data analysis, reporting, and keeping things organized.
- Hands-on experience (or a strong grasp) of Customer Management in the Life Sciences world.
- A talent for Complaint Management, turning frowns upside down with effective solutions.
- Stellar communication and people skills to connect with customers and colleagues.
- A sharp eye for detail—accuracy matters in data and records!
- A team player who thrives on collaboration and cross-functional projects.
- Comfort with a hybrid setup and rotational shifts to keep the wheels turning.
- A customer-first mindset, always aiming for satisfaction and excellence.
- A commitment to following industry standards and company policies.
- A drive to learn and grow, staying current with trends and best practices.
- Problem-solving chops to tackle issues and improve how we work.
- The ability to juggle tasks without missing a beat.
Certifications That’ll Make You Stand Out :
- A certification in MS Excel or Customer Service Management? Even better! (Preferred, not required.)