Fusion CX, a global leader in customer experience solutions, is hiring Trainee Customer Service Associates (CSA) in Kolkata! If you’re a fresher looking to start your career in the IT/ITES industry, apply now!
| Company Name | Fusioncx |
| Website | www.fusioncx.com |
| Job role | Customer Service Associate – Trainee |
| Job type | Full-time |
| Experience | Freshers |
| Qualification | Any Graduate |
| Batch | 2020-2024 graduates |
| Work Location | Kolkata, India |
| Package | As per company Standard |
Job Description :
Customer Service Associate (CSA) Jobs 2025 – Fusion CX | Kolkata – Apply Now!
Job Description :
As a Trainee Customer Service Associate (CSA) at Fusion CX, you will provide voice-based customer support, ensuring high accuracy and customer satisfaction. This is a great opportunity for freshers looking to enter the customer service and ITES industry with proper training & career growth.
Key Responsibilities :
- Deliver high-quality voice-based customer support.
- Ensure accuracy and attention to detail in customer interactions.
- Use computer systems effectively to manage customer queries.
- Work in a 24×7 environment, including night and weekend shifts.
Eligibility Criteria :
- Freshers Welcome: No prior experience needed!
- Education: Any Degree/Diploma (including Nursing) from 2020-2024.
- Strong English communication skills (spoken & written).
- Willingness to work in office-based shifts.
Why Join Fusion CX?
- Great career start in the IT/ITES industry.
- Training & mentorship to develop customer service skills.
- Fast career growth opportunities.
- Fixed CTC & 6-day work week.
- Supportive & inclusive work culture.
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